Effective Ways to Improve Customer Satisfaction

Aug 24, 2014 | Posted by in Business, Business Tips, Marketing | Comments Off on Effective Ways to Improve Customer Satisfaction

marketing customersSatisfaction is a condition that is expected to consumers and companies. But how to improve customer satisfaction? Actually a lot of ways a company has to understand the behavior of consumers in particular creating and improving consumer satisfaction. For your convenience, we have grouped the various ways into four groups.

1. Building a good relationship with the consumer

Strategy of customer satisfaction can be formed through a good relationship with the consumer in the long term so as to increase consumer loyalty. Closer relationship with consumers when combined with the high quality products and fast service can be used to gain a competitive advantage.

2. superior service to consumers

Almost the same strategy of customer satisfaction by providing a higher level of service than the competition. Companies that offer better services usually charge higher prices for their products. Companies that provide higher service tend to have a larger market share and grow faster than competitors who provide low.

3. Warranty absolute

The existence of a warranty is another opportunity to create customer satisfaction. Warranty reduce the risk of consumer purchases and implies that the product is of high quality. Warranty well designed will generate some profit consumer loyalty, which in turn will make repeat purchases. It also will create the news by word of mouth positive on the new consumer.

4. Handling customer complaints effectively
Handling customer complaints offer opportunities to transform into a satisfied consumer dissatisfaction over the company’s products quickly.

How You Can Easily New Customers

Aug 13, 2014 | Posted by in Business, Business Tips, Marketing | Comments Off on How You Can Easily New Customers

customer-loyaltyMany people who think, prospecting customers often likened to fishing only with sticks and fishing line. Once the rod was thrown into the river or into the sea, inducement will attract fish. But according to Tom Hopkins, for superior sales training consultant in the company (Tom Hopkins International), which is often forgotten is, choose a location to throw the hook, and bait fish’s likes.

In terms of choosing a spot of fishing, for example, you need to specify the criteria of your customers. An ideal customer should at least meet the following five criteria:

1. He was between 25 and 35 years
2. Married
3. Stay within a radius of 8 km from the location of your store
4. Have children of school age
5. Driving as far as at least 48 miles per week

According to Hopkins, if you are not able to mention at least five characteristics of consumers who want to reach, your business will not grow faster. To obtain these characteristics, try to observe three major customers. What they have in common? From these answers, you will know the characteristics of your customers.

After that, begin to describe your customers. Are they teens? Entrepreneurs? Or mature age women? Think of them as a group of customers. You may have a preferred service teenager, but who invest their money? Definitely parents. Then you will need more than a marketing strategy to make the sale.

After that, you need to find a way to reach potential customers you have. If you are targeting housewives, where you can find them other than at school? Could be in hypermarkets, mini market, a car wash, a gym, or at food stalls. In these places you can put up posters or flyers of your business in its bulletin boards, especially those located close to the school. Do not forget, women are being impulsive. They are easily tempted with brochures product offerings.

If your product is a segment of women with high income, where they can meet? Whether in fine dining restaurants, in places slimming, or in beauty clinics? These places may not allow you to attach carelessly or distributing flyers. But try to find a place where there is usually a board advertising a product. You can also try to create a mailing list for people who become members in a slimming, beauty clinics, or the fitness center.

However, the easiest way to get new customers is to ask their names from existing customers. You just need to ask. You certainly can not directly ask for the names of friends of your customers. Ask, for example, “Usually when again the same clinic to anyone, ma’am?” Or, “Friends Mom already has the equipment necessary to exercise or not?”

Another way is by offering special discounts to customers, if they want to bring new customers. The concept is sort of get member. When they bring the customer, will get a bonus of a particular product. The bonus will increase if they bring more new customers. Locks of bonuses or gimmick of this kind is to offer something that is quite useful for customers, so they are willing to invite a friend to join using your products or services.

You can work with a coffee shop or bookstore, for instance, to give a gift voucher for the customer. Thus, you will also reap the rewards promotion of business owners that you get the cooperation.

Moziah Bridges, CEO of Success Aged 12 Years

Aug 3, 2014 | Posted by in Business | Comments Off on Moziah Bridges, CEO of Success Aged 12 Years

moziahNot all young people nowadays like to be spoiled by her parents. Moziah Bridges, for example, at the age of 12 years has been to pursue the world of entrepreneurship. At the same time, he was willing to reduce the time playing and doing homework from school.

Run business that he was not kidding. Its value is estimated at 150 thousand dollars.

He started his business at the age of 9 years with the guidance of his parents. Bridges were still a teenager it is now lead a team of 5 people. Not surprisingly, he and his business has a lot of media coverage. He has appeared on the TV show Shark Tank and was present in the magazine O belongs to Oprah Winfrey and Vogue.

“I like to wear a bow tie because it makes me feel confident and excited,” Bridges wrote in his official website. “Designing a colorful tie is part of my vision to make the world more fun and exciting.”

Even at a young age, children who have become fans of this fashion did not hesitate to dress stylish. At the age of 4 years, Bridges mengenakana a suit and tie whenever he came out and wanted to wear her own clothes.

His business is called “Mo’s Bows” born of his love on bowties and dissatisfaction over the choice of color dresses are available for children age on the market today. Which is no less bad is the selection of clothing sold to segment. He felt less satisfied when finding the ties were only used with clip, not tied to the manual. He was convinced that a real man should wear his tie, not the origin of life. Her grandmother taught her to sew by hand and using a sewing machine manually by using scrap to create accessories in the neck that he liked.

Within a few months, he has created a collection of children’s clothing with more than 2 dozen bowties. The friends and family fell in love with the work-karyanya.Bridges increase production, also showed off a bow tie more neat and classy of her grandmother’s vintage fabric in a collection of prints of flowers and shades of Africa, and even a taffeta gown.

The news was spread to many people and soon after that, Bridges received orders via Facebook and sell them all at Etsy Store. Along with rising demand, mother, grandmother, and other family members Bridges was helping manage the production and business processes in general.

Now every bowties still sewn itself although Bridges has begun to switch from vintage materials / long towards tweed and gingham, with satin and silk formal. His tie was still available at their online store itself, in crafts Etsy website and in various boutiques in sepenjuru Texas, South Carolina, and Tennessee.

When asked who became his idol, he said idolized Daymond John, who became his mentor since appearing in the Shark Tank.

As its success in business is not adequate, Bridges also a philanthropist. This summer, he donated 1600 dollars to send 10 children from his home in Memphis to Glenview Summer Camp.

In a post on his blog, Bridges wrote, “Memphis is considered the worst in the hunger problem children, the majority of children only eat when school is still open. At the community center, children get food and play time. Giving back to the community help me to be more humble. this activity also mebuat me smile because I saw another anak0anak smile and enjoy camp activities. ”

Is the next breakthrough of this one child entrepreneur? In a recent interview, Bridges says he wants to college and started a clothing business if later was aged 20.

He has set a goal citanya.Moziah Bridges have a happy life and multicolor with business success, charity, school activities and social balance and a positive goal in the future. Despite being a business at a young age, does not mean his childhood stretcher. In fact he was always in bed by 8.30pm precisely as do children his age